Vibe Caller answers your calls, works your outbound list and books the appointments, on voice telephony we built ourselves. Our engineers build the agents around your business. You run them from one dashboard.
Mark is one of our voice agents. Leave your number and he’ll ring you back, ask what you’re after, and answer your questions. It’s the quickest way to judge whether he sounds good enough to put in front of your customers.
Set the accent, tone and speaking pace
Write the script, the questions it asks, and when it should escalate
Push the outcome into your CRM or calendar
After the call we may get in touch to talk through what you’d want your own agent to do.
Mark
British voice agent
Mark is ringing you now.We’ve sent your details to Mark. Keep your phone to hand.
The Vibe Caller platform
A whole call centre, without the call centre.
One place to build your agents, work your outbound list, listen back to every call and see what it earned you. Self-service, so you are never waiting on a vendor to change a script.
01 / Call logs
Every call recorded, transcribed and searchable.
Nothing disappears into a voicemail box. Play any call back, read the transcript with the speakers split out, and let the AI summary tell you what happened before you press play.
Recording, transcript and outcome on every single call
AI summaries that flag qualified leads and booked callbacks
Search and filter thousands of calls down to the few worth reviewing
02 / Outbound dialler
Campaigns that dial themselves.
Point Vibe Caller at your CRM or data source and it works the list without anyone lifting a handset. It dials, qualifies, handles the objection, books the callback and writes the outcome back. You watch the queue move.
Auto-dial straight from your CRM, sheet or data warehouse
Live queue, per-call status and pause the campaign mid-flight
Retries, pacing and callbacks scheduled without a human diary
03 / AgentCX
Every call QA'd, without anyone listening.
AgentCX scores 100% of your conversations, not the 2% a supervisor has time to sample. It tracks sentiment call by call, marks the moment a conversation turned, and hands back coaching notes on what to do differently.
Sentiment scored per call and charted over time
Automatic quality assurance across every conversation
Coaching notes and flagged moments, for agents and people alike
04 / Sales analytics
What each conversation costs, and what it's worth.
Revenue, conversions, win rate and average deal in one view, with spend sitting next to them. See your cost per booked appointment, campaign by campaign, and move the budget to the one that is actually paying.
Full funnel from lead to won, with drop-off at every stage
Spend against conversion rate, per campaign and per agent
Revenue momentum compared against the period before
05 / Integrations
Wired into the systems you already run.
CRM, calendar, helpdesk, data warehouse, messaging and webhooks, connected once and syncing live. Outcomes, transcripts and bookings land where your team already works, so nobody re-keys anything.
Native connectors, plus webhooks and a REST API for the rest
Two-way sync in real time, not an overnight batch
Health monitoring on every connection, so a broken sync surfaces
1 / 5
Agent build service
We build the agents. You run them.
Nobody set out to become a voice AI expert. Our AI engineers design your agents, write the scripts, connect them to your systems and get them handling real calls. From there you run them yourself in Vibe Caller: start a campaign, change a script, pull the numbers. We stay behind you, keeping the agents sharp.
Built around your business
We listen to your calls before we write a word of script. Your services, your pricing, your objections, the awkward edge cases, and the things nobody is ever allowed to say to a customer. The agent turns up knowing the job.
Plugged into what you already run
Your CRM, calendar, helpdesk, practice management, dealer system, EPOS or the in-house thing somebody built in 2014. If it has an API we will connect it, and if it does not, we will find the way in. You do not change systems to suit us.
Any industry, any repeatable call
Clinics and dental practices, dealerships, law firms, lettings and estate agents, home services, insurance brokers, recruiters, ecommerce, logistics, education. If the same conversation happens fifty times a week, it can be automated well.
Ongoing tuning, not a handover
Agents get sharper with volume. We read the transcripts, retune the prompts, fix the misheard postcode and the objection it fumbled, then ship the improvement into your account. You keep running the campaigns. We keep the agent sharp.
A named engineer, not a ticket queue
You get an engineer who knows your build and a shared channel to reach them in. When the script needs changing before Monday's campaign, you talk to the person who wrote it, not a first-line agent reading from one.
Live in weeks, not quarters
Discovery, build, test calls with your team, then a soft launch on a slice of real traffic before you open it up to full volume. Most agents are handling live calls inside three weeks of the first conversation.
Step 01Discovery
We sit with your call recordings and your team, and agree which calls are worth automating first and what good sounds like.
Step 02Build
Voice, persona, script, knowledge base and guardrails. We write the objection handling and the lines the agent must never cross.
Step 03Integrate
We wire it into your CRM, calendar and telephony, set the escalation rules, and make sure every outcome lands where your team already looks.
Step 04Hand over
You take the keys and run it from your dashboard. AgentCX scores every call, and we use that to keep tuning in the background.
Tell us what the calls look like and we will tell you honestly whether they are worth automating yet.
Voice telephony
Best in class telephony, built for voice AI.
We did not rent someone else's trunk and badge it. We built the carrier layer ourselves, from the interconnects up, tuned for what generic telephony was never built to carry: a real-time conversation with a machine.
Direct carrier interconnects and our own routes, picked for voice quality rather than the cheapest per-minute rate
Bring your own SIP: our agents sit on your existing PBX, trunk or contact centre platform
Numbers ported or provisioned in the countries you sell in, with local caller ID
Redundant routes and automatic failover, so one carrier having a bad day is not your outage
Carrier interconnectsOur own routes, not a reseller'sTier 1
Your PBX or contact centreAgents join the platform you already runSIP / TLS
NumbersLocal, national and toll-free, ported or newUK / EU / US
Encrypted mediaUK and EU data residency, GDPR consent handlingSRTP
Automatic failoverCalls reroute across carriers on their ownAlways on
Integrations
It fits what you already use.
Outcomes, transcripts and bookings land in your CRM and your calendar, so nobody has to copy anything across.
0/7call coverage, with no queues and no voicemail
0%of calls recorded, transcribed and QA'd by AgentCX
0native integrations, from CRM to data warehouse
ROI calculator
Do the maths on your call volume.
Put in your numbers to see roughly how many hours you’d get back. It’s a rough guide based on what you enter, not a quote.
Where to startPick the calls you get most often, where the conversation follows a predictable path.
Contact sales
Tell us what the calls look like and we’ll build it.
This works best when you’re taking or making the same kind of call over and over, whether that’s inbound or outbound.
We work out which calls are worth automating first
We write the script and agree what it must never say
You go live with reporting and escalation already set up
